Contact Us
The best way to contact us is via email
Before you do though - here are routes to our pages that answer typical FAQ's. See Tabs above
1. How do I get a food parcel from you quickly? GET HELP then HOW TO GET HELP
2. How and where do I donate food? GIVE HELP then DONATE FOOD
3. How do I sign up to volunteer? GIVE HELP - then VOLUNTEERING OPPORTUNITIES
4. Where are your outlets and when are they open? LOCATIONS
Call our free national helpline
If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.
Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →
Email us
Address
Unit 36
Easton Business Park
Felix Road
Bristol
BS5 0HE